Refund and Return Policy

We at Basketpills believe that customer satisfaction and safety are the highest priority. Because of the sensitive nature of our pharmaceutical products, our policy on refund and return was designed to ensure the quality of our products, compliance with regulatory requirements, and customer protection.
If you buy from us, you agree to the conditions outlined below.

1. No Returns on Medicines

To ensure hygiene, health, and safety, we will not allow returns for any medicine after they have been shipped. This is to ensure that all drugs we deliver are secure, unaltered, and in compliance with the pharmaceutical guidelines.

2. Eligibility for Refunds

The refunds will only be granted subject to the following conditions:

• You were given the wrong medicine
• The item was out of date when it was delivered. The shipment.
• The product was damaged in transit
• The item wasn’t out of stock following the payment had been completed.

Refund requests should be submitted within 72 hours after receiving the item.

3. Refund Process

For a refund request, please get in touch with us via the following information:

• Order ID
• Issue description
• Photographic documentary evidence (for incorrect or damaged product)

Send your request to:
Email: rongibson255@gmail.com
Phone: +1 (908) 651 0302

Our support staff will investigate the issue and respond within two to five working days.

4. Refund Timeline

After approval, refunds are processed through the first method of payment, which was used at the checkout. It can take UPTO 5 working days to see the refund reflected in your bank account, depending on the bank you use or the payment service provider.

5. Order Cancellations

Cancellations can be made prior to shipment. When an order is shipped, it cannot be modified or cancelled. We recommend that you contact us as soon as you want to cancel an order that isn’t shipping.

6. Non-Refundable Scenarios

The refund will not be made in the following circumstances:

• A change of mind following delivery
• If the product isn’t used according to instructions, it will not be effective.
• The address you provide is incorrect during checkout.
• Delivery delays caused by couriers or customs

7. Contact Us

To discuss any refund-related or return questions, please write to us at

Company Name: Basketpills
Email: rongibson255@gmail.com
Phone: +1 (908) 651 0302

If you place an order on Basketpills, you agree to this Return & Refund Policy..